We’ve all been there, and we’ll all be there again. We go to work (or we log into our remote meeting) and there they are. The Jerk at Work. They’re rude, or abusive, or obnoxious, or inappropriate, or whatever. We can ignore them, of course, but then they just keep doing what they’re doing. We could also confront them, even though we know they respond to criticism by going on the offensive. It feels like we’re stuck between a rock and a hard place – probably because we are. So, what can we do? The following Wall Street Journal articles offer some useful solutions.