If a valued employee engages in sexual harassment or abuse, the consequences can be dire. An even bigger conundrum than what to do when your star employee is accused of misconduct is what to do when one of your high-dollar clients is misbehaving. Do you put up with it, or do you protect your employees (such as a female sales rep)? In a “customer is king” world, this can be quite the dilemma. Read more in this thoughtful Wall Street Journal article.
